COMMERCIAL TERMS AND CONDITIONS

Our offer is based on and is subject to the following conditions:

  1.       PRICE BASIS

Prices quoted, as indicated, are exclusive of VAT and are valid for 14 days from date of this quotation.

     

  1.       RATE OF EXCHANGE ADJUSTMENT

Not applicable.

 

  1.       TRANSPORT CHARGES

Charges are based on a single trip to site only.

 

  1.       DELIVERY/EXECUTION TIME PERIODS           

The Generator and/or UPS unit/s is/are currently available and is subject to prior sale as of today’s date. Should the current unit/s in stock be sold prior to receipt of your order then a 2 to 4 week (Generator) / 8 – 10 week (UPS) lead time for the Create Energy unit/s would prevail.

 

  1.       CONDITIONS OF SALE

Create Energy or its elected subcontractors will not be held liable for any indirect or consequential damages or loss whatsoever by any party of this contract or any third party, whether for the original contract and/or warranty or any extended maintenance period thereafter.

  1.       GUARANTEE/WARRANTY

The UPS unit/s (if supplied) is subject to a warranty free of defect and malfunction owing to normal use for a period of 12 months from date of invoice- provided they are operated under normal conditions.

The generator set/s (if supplied) and installation supplied under this contract will be warranted for a period of twenty-four (24) months or 2000 running hrs (LOVOL) or a period of twelve (12) months or 1000 running hrs (Volvo, Scania, Cummins, Deutz, Perkins, FAW, Kipor etc.) (Unless otherwise stated) and commissioned for standby service.

Fittings, hose clamps, filter housings etc. must be checked weekly for leaks, tightness etc. and therefore are excluded. Abuse, ‘acts of God’, negligence and maintenance are also excluded. Generators not installed or maintained by Create Energy, our suppliers or contractors may render warranties void. We are not liable for consequential damages if incurred at all. A generator care programme is recommended and can be entered into after commissioning, whereby your set will be serviced at specified intervals by experienced generator technicians skilled in diesel, mechanical, electrical and electronic fields of operation.

 

  1.       TERMS OF PAYMENT:

Online Orders: 100% before shipping

Custom Solution Orders: COD, with a 50% deposit to commence with production/assembly of works and the balance will be payable upon delivery.